Accessibility Statement

This statement was last updated on 2025-12-03

Autowrench Service Centre is committed to providing an accessible and inclusive experience for all visitors, including people with disabilities. We strive to ensure our website and services meet the requirements of the Accessibility for Ontarians with Disabilities Act (AODA) and conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever possible.

Our Commitment

We aim to make our website easy to use and accessible to everyone by:

Using clear, readable fonts and consistent layouts
Providing sufficient colour contrast throughout the site
Ensuring images include alternative text
Making forms accessible and usable with assistive tools
Supporting keyboard navigation
Structuring pages with proper headings for screen readers
Reducing motion where possible to help people sensitive to animation

We continuously review our website to identify and fix accessibility issues as technology, standards, and user needs evolve.

Accessibility Limitations

While we strive for full WCAG 2.1 AA compliance, some third-party content or integrations (such as Google Maps, social media embeds, or booking/contact tools) may not fully meet accessibility guidelines. We do not control the accessibility of third-party platforms but aim to select the most accessible options available.

If you experience difficulty accessing a specific page or feature, please let us know and we will provide the information or service in an accessible format.

Accessible Customer Service (AODA Compliance)

As a business operating in Ontario, we follow the AODA Customer Service Standard. This means:

We communicate with people with disabilities in ways that consider their needs
We provide accessible options for contacting us (phone, email, or in person)
We welcome support persons and service animals at our physical location

Accessible formats and communication supports will be provided upon request.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website and services.
If you encounter any barriers or require assistance, you can contact us:

📧 {{Insert Email Address}}
📞 {{Insert Phone Number}}
📍 Autowrench Service Centre – Unit 10, 5900 Dixie Rd, Mississauga, ON L4W 1E9

We will respond to all accessibility-related inquiries within a reasonable timeframe and will work with you to provide the information in a format that meets your needs.